Reputation & Revenue: Putting a Price on Guest Satisfaction

Investigation has very long explained to us that standing drives revenue, but did you know that profits management can also push reputation?

On the a single hand, attendees are looking at modern evaluations to gage a hotel’s current providing and no matter whether they need to make a reserving. On the other hand, costs have an effect on the guest’s anticipations, and resorts need to have to be well prepared to deliver or article-continue to be opinions will not glimpse wonderful.

In our upcoming webinar hosted together with Ideas, we examine the romantic relationship in between name administration and earnings administration and how lodges can synchronize data, metrics, and processes to push greater visitor gratification and profitability.

Be part of a Panel of Authorities on Track record & Earnings

Daniel Craig, founder of ReKnown, will be our host and give us an overview of the newest evaluate and earnings general performance data.

Kris Leszczynski, Team Basic Supervisor, Support Functions at Edwardian Team, will join the panel to share his insights on how to mix revenue and name information to drive bigger profitability.

From Tips, Digna Koler Martinez, Director Market Consulting, will join to reveal how to synchronize status and earnings facts, metrics, and procedures to drive bigger visitor satisfaction and profitability.

At last, we will also be listening to from Danica Smith, Director of Item Engagement at ReviewPro on how lodges can use guest intelligence info to enhance pricing, positioning, and profits initiatives.

Subject areas involve:

• Highlights from the most up-to-date review and profits effectiveness details
• Relocating toward a far more granular, dynamic, and holistic income management
• Employing guest intelligence facts to enhance pricing, positioning, and revenue initiatives
• How to be certain profits initiatives help operational excellence
• The role of technology in integrating track record and revenue knowledge and processes

Help you save the day!

Mark your calendars for Revenue & Standing: Putting a Price on Visitor Pleasure

April 26th, 2022, 17.00 CEST (10.00 CT).

Save your seat now:

Sign-up here